I always answer my email... usually within a few hours. If you haven't heard back from me within 24 hours check your spam folder. My reply will likely be there. You can email me or text me at: 250 619-6386 *********************** Denon DCD-1500 PCM Audio CD Player Double Linear Converter ~ EXCELLENT CONDITION with Pre-programmed Universal Remote Control... ... and RCA Cables Note: the plastic stand holding the remote control is not included in sale... it is for display purposes only. This Denon DVD-1500 is in 100% excellent working condition. Cosmetically it is in very good condition with minor signs of use (some small marks on front and some scratches/scuffs on top). Comes with RCA cables and a pre-programmed universal remote (controls most of the major functions). Manual can be downloaded online. You're gonna love it! Peace.