absolutely new in box never taken out store will not refund me have receipt paid $310 they are on sale $299 however you won't pay any taxes with me text for pick up 250 668 6747 https://www.long-mcquade.com/74680/Pro-Audio---Recording/Multi-track-Recorders/Zoom/H4n-Pro-Handheld-Recorder-USB-Audio-Interface.htm https://www.bestbuy.ca/en-ca/product/zoom-zoom-h4n-pro-handy-digital-voice-recorder-zh4npro/10481532