Bissell Carpet Cleaner The Good Turns on Heats the water Sprays the water Extracts the water Sprays cleaning solution All hand tools work The bad---Spin brushes start and then stop--each time you turn off/on the brushes will spin briefly and stop--so either need to fix this issue or 1) use with no beater brushes or 2) use hand tool pieces only Worked great when we had it and seems like a high end unit We are in Ladysmith